Digital Delivery Order (DDO) Charges on Trade+

Starting 1 July 2025, an AED 100 fee will be implemented for Digital Delivery Order (DDO) transactions conducted by Shipping Agents and Fright Forwardeers through the Trade+ platform. This initiative is part of our broader effort to ensure the platform’s long-term operational efficiency, maintenance, and digital enhancement.

The introduction of this fee is in line with Administrative Decision No. 2 of 2023 regarding the Transparency of Local Sea Container Charges in Dubai. The regulation mandates the digitalisation of Delivery Orders through the Dubai Trade Single Window and permits the application of a service fee to support this transition.

Trade+: A Digital Shift for the Industry

Launched to reshape the future of trade facilitation in Dubai, Trade+ has redefined the way delivery orders are processed. The platform’s core objective is to bring measurable improvements to operational efficiency, speed, and transparency across the shipping and logistics ecosystem.

Since its rollout, Trade+ has delivered significant operational benefits, including:

• Faster cargo release: Up to a 90% reduction in release times.

• Process simplification: Reduced from a nine-step manual process to a streamlined four-step digital workflow.

• Operational cost savings: Lower administrative overhead and minimized delays.

• Sustainability gains: A completely paperless solution, reducing environmental impact.

These outcomes have been made possible through consistent investment in the platform’s development and digital infrastructure.

Sustaining Progress Through Strategic Investment

To maintain the pace of innovation and support the continued development of Trade+, the AED 100 Agent DDO Fee will be introduced as a necessary measure. This will ensure the platform remains reliable, scalable, and aligned with Dubai’s smart trade ambitions.

To view the original announcement from Dubai Trade, kindly click here.

For any further queries or assistance, please reach out to your account representative or contact us at info.dubai@iss-gf.com