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Solutions pour l'industrie

L'hospitalité

Servir à Delight

Discover our bespoke logistics designed to move your hospitality goods with the same care and attention to detail you devote to delighting your guests. Our industry-trained experts know how to store, handle, and transport Furniture, Fixtures & Equipment (FF&E), and Operating Supplies and Equipment (OS&E) in accordance with industry best practices.

We focus on making your hospitality logistics hassle-free so you can focus on crafting unforgettable experiences for your patrons.

Logistique du projet : Services de soutien

Industry Expertise

  • International multimodal freight forwarding, including customs clearance leveraging our global presence
  • Domestic distribution using an extensive network of vetted carriers
    Short-term and long-term storage for inventory, including high-security storage for valuable items

Best-In-Class Hostpitality Services

  • Packing and handling for delicate items like glass or fine art using custom crates and padding
  • Solutions for oversized or heavy items, including specialized equipment

State-Of-The-Art Features

  • Temperature controlled and humidity regulated storage for sensitive items like wood, fabrics, electronics or artwork
  • Real-time tracking of inventory, order status, and location from individual fixtures to large pieces of furniture
  • Stock rotation and control to avoid stock-outs or overstock situations

Operational Edge

  • Logistics planning and optimization, advising on the most efficient and cost-effective supply chain strategy
  • Reverse logistics, repackaging and restocking
  • Quality inspection at the warehouse
  • Cargo insurance services

Transportation and Handling

  • Scheduled deliveries, including for after-hours or weekend deliveries
  • White glove services for high-value items
  • Eco-friendly packaging and transportation practices

Value-Added Services

  • Dedicated resources to coordinate logistics with your multiple suppliers
  • Customs experts who can provide in-depth knowledge of international and local customs regulations and tariffs
  • Picking, packing and careful handling of items
  • Kitting and pre-assembly for specific rooms or areas, reducing on-site assembly time and errors

Cas Study: L'hospitalité Logistique pour Dubai’s Luxurious Twin Towers

Le Challenge

  • Executing a complex supply chain operation that entailed handling high-end FF&E (Furniture, Fixtures, and Equipment) items sourced from international suppliers
  • The grand opening schedule of the hotel presented a precise and accelerated logistics timeline
  • Navigating the intricate customs regulations of Dubai as well as those of the countries of origin of items

Le Solution

  • Dedicated a project management team exclusively for the project
  • Aligned with the procurement’s timeline and strategy ensuring timely delivery of Furniture, Fixtures, and Equipment (FF&E) and Operating Supplies and Equipment(OS&E)
  • Made available a secure, climate-controlled warehouse in Dubai as a central point for consolidating shipments, quality checks, and inventory management
  • Provided real-time inventory tracking, ensuring accurate stock levels and timely order fulfillment
  • Used a multimodel transportation network with real time monitoring to ensure safe and timely delivery of items
  • Ensured specialized handling for fragile items with custom crating, ensuring they arrived in pristine condition
  • Organized delivery in phases, aligned with the hotel's readiness in different areas

Results & Benefits

  • Successfully navigated Dubai's customs regulations, ensuring on time delivery of over 20 tons of cargo from 9 countries spanning Europe, Asia, and Latin America with zero damage or loss incidents.
  • Precise last mile delivery schedule that ensured hotel was fully outfitted and operational in time for the grand opening, with minimal disruption to other finishing works
  • Suivre et tracer

AWB ou B/L ou n° de conteneur.

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