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Field Sales Manager

Istanbul, Turkey

Department: Commercial – Sales
Experience:  5 years + in the same or similar role.
Company Name: ISS Global Forwarding Turkey
Company Introduction: ISS Global Forwarding is a leading provider of logistics services, trusted by international organizations across industries for its expertise and sharp focus on customer service. ISS-GF’s presence in over 60 countries means an unmatched mix of global perspective and regional know-how that adds a decisive logistical edge to your business. For more information, please click here.

Role Overview:
The Field Sales Manager is responsible for generating the product’s sales leads, acquiring new customers, and achieving sales targets within the company. The job holder will play a vital role in identifying business opportunities, building customer relationships, and promoting air freight services.

Key Responsibilities:
• Generate sales leads through various channels, including cold calling, networking, referrals, and industry events.
• Qualify leads and assess their potential to become customers.
• Maintain a pipeline of sales opportunities and track progress in CRM systems.
• Develop and execute sales strategies to acquire new customers and expand the customer base.
• Build and maintain relationships with existing customers to identify upselling or cross-selling opportunities.
• Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
• Collaborate with marketing teams to develop promotional materials and sales campaigns.
• Prepare and deliver compelling sales presentations to prospective customers, showcasing the value proposition and benefits of air freight services.
• Customize sales proposals and quotations based on customer requirements and market conditions.
• Negotiate pricing and contract terms with customers to secure profitable business agreements.
• Ensure compliance with pricing guidelines and company policies.
• Address customer inquiries, concerns, and issues in a timely and professional manner.
• Conduct regular customer visits and business reviews to deepen relationships and identify opportunities for improvement of customer satisfaction.
• Collaborate with other departments, such as operations and customer service, to ensure smooth service delivery and customer satisfaction.
• Prepare sales reports and provide insights and recommendations to enhance sales performance.

Requirements:
• Bachelor’s degree in Business Administration, Logistics, or a related field.
• 5 years + in the same or similar role in sales, preferably in logistics or freight forwarding industry.
• Strong knowledge of the Product’s services, industry trends, and market dynamics.
• Proficiency in English (written and verbal). Additional languages may be advantageous.
• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills
• Solid knowledge and experience in:

• Sales Techniques
• CRM Software
• Product Knowledge
• Market Research
• Pricing and Contracting
• Data Analysis
• Presentation Skills
• Industry Knowledge

Kindly fill the form below to apply.

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